Contact ShineBase

Ready to transform your space? Get in touch with our professional cleaning team for personalized service that exceeds your expectations. We're here to discuss your specific needs, provide detailed quotes, and schedule convenient appointment times that work with your busy lifestyle.

Whether you need residential cleaning, commercial services, or specialized maintenance, our experienced team is prepared to deliver exceptional results. We understand that every space is unique, which is why we customize our approach to match your specific requirements and preferences.

Get In Touch

Complete the form below to receive a personalized quote and schedule your cleaning service. Our team typically responds within 2 hours during business hours.

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Contact Information

Multiple ways to reach our team for immediate assistance or to schedule your cleaning service.

Visit Our Office

ShineBase Ltd
125 King's Road, Chelsea
London SW3 4RP, United Kingdom
Get Directions

Call Us

Speak directly with our customer service team

+44 20 7352 1870

Available during business hours

Email Us

Send us a detailed message or inquiry

[email protected]

We typically respond within 2-4 hours

Modern office building with clean, professional exterior representing ShineBase headquarters

Service Hours & Availability

Flexible scheduling to accommodate your busy lifestyle. We offer extended hours and emergency services when you need them most.

Regular Service Hours

Standard operating schedule for all cleaning services

Monday - Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday
Emergency Services 24/7 Available

Quick Response

Average response time of 2 hours during business hours for all inquiries and bookings.

Same-Day Service

Available for urgent cleaning needs when booked before 12:00 PM on weekdays.

Weekend & Holiday

Emergency cleaning services available on weekends and holidays with advance notice.

Quick Response Guarantee

"At ShineBase, we understand that your time is valuable and your cleaning needs can't wait. That's why we've built our entire service model around rapid response times, clear communication, and guaranteed quality results."

Our commitment to excellence extends beyond just cleaning your space – it's about providing you with peace of mind, reliable service, and exceptional results every single time.

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Response Time

We guarantee a response to all inquiries within 2 hours during business hours, or by next business day.

Quality Assurance

100% satisfaction guarantee with free re-cleaning if you're not completely satisfied with our service.

Emergency Protocol

24/7 emergency cleaning service available for urgent situations with response within 4 hours.

Dedicated Support

Personal account manager assigned to ensure consistent service and address any concerns promptly.

Our Promise to You

When you choose ShineBase, you're not just hiring a cleaning service – you're partnering with a team that's committed to your satisfaction. From your initial inquiry to the completion of every service, we guarantee transparent communication, professional service, and results that exceed your expectations. Your trust is our priority, and we back every service with our comprehensive satisfaction guarantee.